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1 49. XXXX printer error what does this mean? Featured

49.XXXX printer error what can this mean? Description: This error is caused by a few different things. Normally it is associated with a printer’s firmware. I have read the firmware needs to be upgraded. I have also read and heard other causes for this error.…

2 5500 5550 Jamming in the fuser when printing color pictures? Featured

Something we have been hearing a lot of has been the HP LJ 5500-5550 jamming in the fuser assembly when printing color images. I remember working on printers and knowing there needed to be a ¼ inch blank border around the edge of the page being printed.…

3 Best in Breed vs. Total Solution A Critical Look at Total Solution Vendors for MPS, Parts, Toner and Service Featured

Best in Breed vs Total Solution A Critical Look at Total Solution Vendors for MPS, Parts, Toner and Service The MPS “Total Solution” model currently being marketed has some customers asking questions. Metrofuser investigated this issue and prepared this…

4 Checklist for solving fax problems Featured

Use the following checklist to help identify the cause of any fax-related problems you encounter: Are you using the fax cable supplied with the fax accessory? This fax accessory has been tested with the supplied fax cable to meet RJ11 and functional specifications.…

5 Common HP P4015 Printer Problems Featured

COMMON HP P4015 SERIES PROBLEMS The HP P4015 series printer, replacement for the 4200 series printer is a business class workhorse of a laser printer. It brings faster print speeds with a higher duty cycle which will go 225,000 pages between maintenance kit…

6 Could Your Paper be Bad for Your Printer’s Health? Featured

M etrofuser has repaired over 500,000 parts and printer devices. Metrofuser’s testing department prints over 5 million pages on 2.5 million pages of paper per year. Over the last 11 years the company has seen the effects of both good and bad paper. Your…

7 CP2025 or CM2320 with a cleaning mode problem? Featured

- Have you tried working on a CP2025 or CM2320 with a cleaning mode problem? When you make two or more copies or printouts it will stop after the second page and you get a message on the screen that says cleaning and then misfeed press OK. If you try and…

8 CP2025, CM2320 Transfer belt (ITB) removal procedure Featured

The ITB or intermediate transport belt moves the paper through the printer and also transfers the toner from the four color cartridges directly to the print media being used. There are four transfer rollers in the belt unit, one for each cartridge and they…

9 Essential Trouble Shooting Skills For Laser Printers Featured

TROUBLESHOOTING LASER PRINTERS The first step is determining what your problem is and then zeroing in on that area. Some printers have display panels which can relay information about the printer’s status, other’s do not. They might have a series of LEDs…

10 Getting Flaky Toner on printouts? Featured

Sometimes the simplest thing can cause a big problem when trying to print. The fuser Assembly heats up to 392 °F (200 °C), the paper passes between the pressure and heat rollers bonding the toner onto the paper. If you noticed I underlined the word pressure,…

11 How to get the Most out of Technical Support Featured

Technical Support:Asking the Right Questions? Providing technical support can be a challenging task. People calling or emailing looking for possible solutions to problems or interpreting what error codes actually mean and then provide with the best possible…

12 How to Remove the ADF and Flatbed Scanner on the Hewlett Packard M3027 and M3035 MFP Models Featured

The print engine used for these models is the same engine that was used on the P3005 models. The addition of the automatic document feeder, flatbed scanner and fax module transform it into an MFP printer. When the fuser is in need of replacing be sure to…

13 How to Remove the Flatbed Scanner on the HP CM6030 and CM6040 MFP Color Printers Featured

The ADF and flatbed scanner can be removed as a single unit but, they can be replaced as separate items. The two together will require two people to lift it off the printer so separating the two will help lighten the load a bit. The following procedure will…

14 How to Remove the Laser Scanner Assembly on the HP2300 Series Printers Featured

If the scanner motor has become noisy or the printouts have become light and the scanner needs to be replaced the following will help in getting it out. If the page has some light vertical voids down the entire page and replacing the toner cartridge and transfer…

15 How to Replace the ETB on the HP 1600,2600N and 2605 Model Line of Color Printers Featured

The ETB or electronic transport belt moves the paper through the printer and also transfers the toner from the four color cartridges directly to the print media being used. There are four transfer rollers in the belt unit, one for each cartridge and they…

16 How to Replace the Fuser Assembly on the HP 1600, 2600N, and 2605 Model Line of Color Printers Featured

Replacing the fuser on these models is not the usual turn the printer off, open the door and slide the fuser out by releasing a locking clip or two and install the replacement. It is a much more involved process. These models have some slight variations between…

17 How to Replace the Paper Pickup and Feeding Rollers on the HP CM2320 MFP Color Printer Featured

Replacing the Paper Feeding Rollers on the HP CM2320 MFP Color Printer. This model does not have a maintenance counter to keep track of the fuser life and the other paper feeding components. The pickup and feed rollers for the input trays and the automatic…

18 HP 2400 Series Printer Noises and the Solution Featured

HP 2400 Series Printer Noises and the Solution The HP Laserjet 2400 series model line is a mid-range printer. Depending on the model the print speeds range from 25 ppm for the 2410, 30 ppm for the 2420 and 35 ppm for the 2430 on letter sized paper. Each model…

19 HP 3000/3600/3800/CP3505 Mechanical Failures Featured

HP 3000/3600/3800/CP3505 Color Printer Mechanical Problems These printers have a lot of plastic pieces that can break with just the opening and closing of the front door. Some that lock the cartridges in place, others that actuate the cartridge shutter (drum…

20 HP 4200/4300 Swing Plate Problem Featured

HP 42XX/43XX SWING PLATE PROBLEM The HP 4200/4300 series of printers were a very good replacement for the HP 4000 and HP 4100 product line. Faster print speeds of 35 pages per minute for the 4200 and 45 pages per minute for the 4300 model. The 4250 providing…

21 HP 4345 MFP Correcting Print Defects From the Flatbed Scanner Featured

Based on the 4300 print engine, the 4345 MFP printer has more features such as the ability to fax, scan, copy, and e-mail documents. This is done with the addition of a hard drive, fax modem, document feeder and a flatbed scanner. The hard drive is used as…

22 HP 5500 DIRTY PRINTS Featured

HP 5500 DIRTY PRINTS NOISEY TONERS You might have experienced leaking toner cartridges in the HP 5500 color laser printer. Streaks of toner on the front and backs of printed pages and or noisy cartridges when printing. Toner on the ETB (electrostatic transfer…

23 HP CP3525 and CP4525 Fuser Counter Reset Featured

There seems to be some confusion regarding these models when the printer is calling for a fuser kit replacement. The counter is not reset automatically when the fuser is installed. The printer should still be powered off before removing and replacing the…

24 HP LaserJet Hot Swap/Removal Fuser Replacement Dangers Featured

When removing or installing the fuser in these printers the power should be off. If the printer has jammed and the fuser needs to be removed to clear the jam the printer’s power should be off as well. The hot swapping or replacing of the fuser can destroy…

25 HP Laserjet M-Series MFP's, 49.4C02 Error After Firmware Upgrade Featured

This error can affect monochrome and color M-series multifunction printers. In some instances after upgrading a LaserJet M-series MFP firmware upon rebooting the 49 error will occur. As soon as the printer is connected to the network the error appears. Disconnecting…

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