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M4555MFP ADF pick error

Author: Metrofuser Tech Support Reference Number: AA-06370 Views: 4221 Created: 02-24-2014 09:44 am Last Updated: 02-24-2014 09:46 am 0 Rating/ Voters


The ADF has encountered a problem while picking media from the ADF

Recommended action:

  1. Open the access cover and remove the jam. If the error does not clear  or continues check the following parts of the ADF. The Mylar sheet, the ADFpickup-roller and separation pad assemblies. If any are dirty or worn they should be replaced. 
  2. Check/ reseat the ADF input motor connectors on the scanner PCA. From the DIAGNOSTICS menu, select  SCANNER TESTS, run the ADF input motor and ADF input motor reverse test. Replace if needed.

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