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M4555MFP no display

Author: Metrofuser Tech Support Reference Number: AA-06366 Views: 3794 Created: 02-24-2014 09:41 am Last Updated: 02-24-2014 09:45 am 0 Rating/ Voters


 When you turn on the product, if it does not make any sound or if the control-panel display is blank check the following items. The control panel or display gets its information from the formatter and displays the status of the printer, print job etc. A formatter problem can cause a no display condition.

 Recommended action:         

              ●  Verify that the product is plugged directly into an active electrical outlet that has the correct  voltage. Do not plug the product into a surge protector or power strip. 

              ●  Verify that the power button is in the on position. 

              ●  Verify that the formatter is seated correctly. 

              ●  Remove any HP Jetdirect or other devices, and then try to turn the product on again. 

              ●  Ensure that the control-panel display is connected. 

              ●  Check the two fuses on the power supply. 

              ●  If necessary, replace the power supply. 

              ●  If necessary, replace the DC controller

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