1 Cause: The MP tray pickup roller or MP tray separation roller is worn or deformed.
Solution: Replaced the MP-tray pickup roller and MP-tray separation roller.
2 Cause: Poor contact of the MP tray media feed sensor connector
Solution: Reconnect the connectors of the tray media feed sensor (j2005), Intermediate ( j1922, and the DC controller PCA ( J110)
3 Cause: The tray media feed sensor is defective
Solution: Check the tray media feed sensor by the sensor monitor mode. If the sensor is defective, replace the tray pickup unit.
4 Cause: The arm spring of the tray pickup solenoid is unhooked.
Solution: Check the spring and place it in the correct position
5 Cause: Poor contact of the tray -pickup-solenoid-drive connector
Solution: Reconnect the connectors of the tray pickup solenoid(1923), intermediate (J 1922), and the DC controller PCA (J110).
6 Cause: The tray pickup solenoid is defective.
Solution: Execute the tray pickup solenoid driving test in the Actuator drive mode. IF the solenoid is defective, replaced the tray pickup unit.