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HP CLJ M6030, 6040 jams in the fuser and transfer area

Author: Metrofuser Tech Support Reference Number: AA-05441 Views: 4743 Created: 06-12-2012 05:28 pm Last Updated: 06-12-2012 05:28 pm 0 Rating/ Voters

1     Open the right door

2      Lift the green handle on the transfer access panel and open the panel.


3    If paper is visible entering the bottom of the fuser, gently pull downward to remove it.


4     Close the transfer access panel

5    Open the fuser jam access door above the fuser and remove any paper that is visible. then close the fuser jam access door.

6     Paper could also be jammed inside the fuser where it would not be visible.  Remove the fuser to check for jammed paper inside.

A.    Pull the two blue fuser handles forward.

b   rotate the fuser release levers down to open them.

c.   Grasp the fuser handles and pull straight out to remove the fuser.


d.   Open the two fuser jam doors by pushing and rotating the rear door backward, and pulling and rotating the front door forward.

       If paper is jammed inside the fuser, gently pull it straight up to remove it.  If paper tears, remove all paper fragments.

e.      Close both fuser jam access doors and align the fuser with the arrows on the product. push the fuser into the printer.

f.         Rotate the fuser release lever up to lock the fuser into place

g    Push the fuser handles back to close them.

7  Close the right door.