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Color Laserjet 1500, 2500, 2550, 2800 Missing Color

Author: Will Demuth Reference Number: AA-04946 Views: 3229 Created: 2012-01-16 03:26 pm Last Updated: 2012-01-16 04:26 pm 0 Rating/ Voters

Color Laserjet 1500, 2500, 2550, 2800 Missing Color
 This problem generally shows up as missing yellow, but can occur with other colors. Do not confuse this issue with the carousel index which shows up as printing fading on one side. This issue is caused by the carousel cartridge solenoid becoming worn. What becomes worn is the dampening material used to prevent noise when the solenoid is energized. The padding wears off and all that is left is the glue which secured it and the solenoid sticks and does not stop the carousel in the correct position to put toner on the drum. Difficult to repair the solenoid since when the ā€œLā€ arm is cleaned off the arm then becomes magnetized and still sticks. Best solution is to replace the part which is RH7-5340-000CN. If you decide to try and repair without replacement then you need to put some form of material on the ā€œLā€ arm to prevent the magnetic problem. 

Rss Comments 3
  • #
    [ Bill]: 2550 printing differant colors 2012-01-16 04:26 pm

    Do you think this could be my problem?While printing a Black and white PDF document (6 pages) intermittently, pages come out washed out shades of various colors (only one color though); red orange or yellow. Also intermittently it will spit out blank pages. In addition to that,intermittently photos come out that same way only one color and washed out. I was thinking it may need indexing but not sure. Any help is appreciated

  • #
    [Admin]: Re: 2550 printing differant colors 2012-01-16 04:26 pm

    Yes it does sound like you might have the sticky solenoid strike plate. You can check it by manually pushing the plate to the solenoid. It should release immediately.

  • #
    [Admin]: Re: 2550 printing differant colors 2012-01-16 05:24 pm

    Yes it could be,would need to pull the covers to check.

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