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Author: Reference Number: AA-03318 Views: 3502 Created: 04-20-2011 12:18 pm Last Updated: 04-20-2011 01:19 pm 0 Rating/ Voters

The yellow image drum motor had a startup error. Reboot the printer. Remove and reinstall the yellow image drum. Perform the image drum motors component test in the TROUBLESHOOTING menu. Reseat the connectors to the yellow image drum motor (J1712) and the DC controller PCA (J138). If the image drum is bound up or unable to turn this can cause this error as well.  Replace the magenta image drum motor if the error will not clear.