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Check output device(LED blinking codes)

Author: Reference Number: AA-03015 Views: 4217 Created: 03-17-2011 10:23 am Last Updated: 03-17-2011 10:26 am 0 Rating/ Voters

An error has occurred with the output device. Remove and reinstall the output device. Observe the LED on the device. 

SOLID GREEN: The accessory is receiving power and is ready. The stapler is low on staples. STAPLER LOW ON STAPLES appears on the control-panel display. Fewer than 20 staples remain in the staple cartridge. Replace the staple cartridge. The number of pages in the job exceeds the 30-page limit for stapling. TOO MANY PAGES IN JOB TO STAPLE  appears on the MFP control-panel display. For jobs that have more than 30 pages, staple manually.

 SOLID AMBER, the accessory is experiencing a hardware malfunction and 66.X.X OUTPUT DEVICE FAILURE appears on the control panel display.

BLINKING AMBER: The accessory has a staple jam. STAPLER JAM appears on the control-panel display. The accessory has a paper jam, or a sheet needs to be removed from the unit, even if the sheet is not jammed. 13.XX.YY JAM IN TOP OUTPUT BIN appears on the control- panel display. The bin is full. STACKER BIN FULL appears on the control-panel display. The stapler is out of staples. REPLACE STAPLER CARTRIDGE appears  on the control-panel display. The jam-access cover is open. OUTPUT PAPER PATH OPEN appears on the control-panel display. The stapler unit is open. OUTPUT PAPER PATH OPEN appears on the control-panel display. The stapler unit is open. OUTPUT PAPER PATH OPEN appears on the control-panel display. Make sure the staple-cartridge cover is completely closed. The firmware is corrupt. CORRUPT FIRMWARE IN EXTERNAL ACCESSORY appears on the control-panel display. In this case you will need to reload the firmware.

LIGHTS OFF: The MFP might be in sleep mode. Press any button on the control panel. The accessory is not receiving power. Turn the MFP power off. Check that the accessory is properly seated on and connected to the MFP, without any gaps between the MFP and the accessory. Turn the MFP on. The accessory might have been disconnected and reconnected while the MFP power was on. REINSTALL OUTPUT DEVICE appears on the control-panel display. Reconnect the cable on the accessory. The job might have stalled between the MFP and the accessory. PROCESSING...... appears on the control-panel display. Reboot the MFP.